1. This application is subject to Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg ’s Terms & Conditions available on our website and Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg reserves the right to do a credit check on the applicants.

2. All prices are subject to change. Installation cost must be paid on invoice.

3. The contract will be on a month-to-month basis

4. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg reserves the right to terminate this agreement and any service provision to a customer should there be a breach of these Terms of Use, but undertakes to act reasonably in doing so.

5. This service may be cancelled by the client by giving Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg one (1) month’s written notice. During the cancellation period, clients will not be able to downgrade their packages. This contract will remain in place until cancelled by either party.

6. All new equipment, excluding power supplies, carry a one-year manufactures guarantee. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg recommends a UPS to be used on all computer equipment as well as on the Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg radio equipment. Any maintenance outside the manufacturers guarantee is for the customer’s account.

7. The client premises equipment (CPE) remains the responsibility of the client and needs to be insured by the client.

8. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg will not be liable for the maintenance of any of the client’s hardware and/or software, unless agreed to by both parties and a quoted labour price is accepted thereof.

9. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg prohibits the use of peer-to-peer (P2P) software. Failing to comply with this requirement will lead to being permanently removed from network.

10. Illegal use of any networking software to bypass the standard Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg configuration and regulation is strictly forbidden and is a criminal offence which will be prosecuted.

11. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg accepts no responsibility for network downtime or loss of any materials downloaded (eBooks, audio, video, pictures and software) using our network. Such materials may be copyrighted and use thereof without the copyright holder’s consent is illegal.

12. Clients must that their antivirus protection software is up to date.

13. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg does not take any responsibility for damages to any property or equipment during the installation or maintenance of equipment on your premises.

14. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg will supply a reliable and secure best effort service to subscribers of the network.

15. Subscribers are solely responsible for all actions authenticated by credentials associated with their account(s). Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg accepts no liability for any loss of data or damage suffered by subscribers by the use of subscribers' authentication credentials.

16. The customer indemnifies Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg in respect of any damages, loss or costs or claims instituted against Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg arising from any application or subscription to or use of the service or breach of the terms and conditions applicable to it.

17. All equipment remains property of Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg until fully paid for.

18. When making use of the equipment of Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg, it is the client’s responsibility to ensure that the equipment is protected against any thunder and lightning. Should there be lightning damages to the property of Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg, the client will be liable for the equipment fees.

19. It will be stated clearly when a client is making use of the equipment of Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg on the initial quotation. The equipment will be free-to-use without a monthly rental fee for the duration of the service time, unless otherwise stated. No buyback option will be offered should the contract be terminated for the equipment of Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg. Should the client fail to return the equipment after the contract has been ended, the client will be held liable to pay the full installation fee of R2500, or criminal charges may be laid.

20. Payments are due on or before the 7th of each month. Failure to do so will result in automated disconnection and a reconnection fee will apply.

21. Wi5 Thaba (PTY) LTD t/a Wi-5 Wireless Waterberg is not responsible for the client’s internal network. Our responsibility ends at the CPE on the client’s roof.

22. The Subscriber may not cede, sub-let, sell or otherwise transfer any rights they may have under these terms and conditions or which may otherwise have been obtained using the service. No reselling of the service is allowed by the subscriber.

23. The customer is responsible for any collection fees, should his/her account be in arrears and handed over for collection.

24. The Subscriber hereby agrees to not use or allow the services to be used for any improper, immoral or unlawful purpose, nor to impair or interrupt the service, and will comply with all the relevant legislation and regulations, and all instructions issued by any governmental authority or by the global network operator(s) and/or wireless service operators, regarding the use of the service